Volkswagen and Audi Specialist Car Servicing & Repairs in Poole - About Us

About The Fair Repair Centre Poole.

The Fair Repair Centre was founded in 1989 by Roger Faulkner & his father in law Bill Waters, as the business developed John Love was asked to join the company as a technician/mechanic and started in 1991. Along with his usual duties he undertook much of the day to day running of the business during the late nineties and beyond. Roger decided in 2003 that he would pursue other ventures outside of the motor trade so John agreed to purchase the business and took over as director in 2004. After running the business successfully for a further ten years, John decided to take semi retirement on the Isle of Wight.

The business has now passed onto its third owner/director Richard Mitton a long term friend and colleague of John’s going back to the late eighties, Richard was an apprentice of John’s at Lucas Service for a number of years. He has spent the last 18 years working for the Automobile Association ending his career as team technical specialist patrol to purchase the business from John. He has vast technical knowledge of modern day vehicles and brings with him "all makes" diagnostics servicing and repair capabilities.

Although specialists in Volkswagen, Audi, Seat and Skoda we are also fully equipped and trained in repairing and servicing all makes and model of cars and vans. Our garage is fully equipped allowing us to offer a full diagnostic service for any make of vehicle.


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Brenda Albright

Excellent service from start to finish. I have been taking my VWs to Richard for years and have always found them to be honest and reliable and as the name suggests very fair. Can’t praise Richard and team highly enough and would definitely recommend.

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Anthony Scott

Fair repair did a fantastic job on my 2.0 LT Golf diesel. I took my golf into fair repair for replacement cambelt / EGR valve and the dual mass flywheel. All pricey jobs. BUT when I drove the car after the repairs it was like driving a different car so quiet and smooth did not feel like the same car. Its better than when we bought it. We were thinking of trading it in but so glad we didn't. The price came out under the estimate which was a nice surprise. So if you need you VW/Audi/Skoda repaired this is the place to go you will be looked after well. Thank you Richard and you team

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MIKE SKANDER

Took my niece’s vow fox for repairs there I had a great experience. Richard is honest straightforward and easy to talk to . Work was carried out in timely manner and rates were very reasonable.The lady at reception also needs praise for her patience knowledge and cheerfulness. All in all very impressed. Would easily recommend to family and friends and will go Bach in future. Thank you guys. Mike

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Phil Lee

Great service, skills, knowledge and experience of virtually anything of the VW group. I first discovered This garage after my daughter bought a VW Tiguan 4x4 which had been serviced by them since the 2nd service. That vehicle still runs faultlessly, and I now take all our family Skodas & VW there as well. Wouldn't hesitate to recommend.

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Toby Evans

Tremendously friendly and generous staff at this garage. Kindly gave me a free diagnostics, some honest and thoughtful advice and squeezed in seeing my car very promptly at a tricky time in the run up to Xmas. Strongly recommended.

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